Provide competent leadership in the area of employee relations by assisting and guiding department heads and shipboard managers with HR situations
Provide an accessible and nurturing environment to handle employee relations issues, using effective conflict resolution skills
Assist in arbitrating disputes and resolving grievances, whilst guiding colleagues towards the correct outcome
Develop, evaluate and modify HR processes, and procedures to ensure onboard departments can comply with requirements, ensuring all legal and regulatory requirements are met
Ensure Time & Attendance procedures are followed by all departments in compliance with both Company procedure and Maritime Labour Convention (MLC) regulations
Participate in all investigations related to employee performance of policy violation
Conduct Exit Interviews for all resignations
Regularly visit department work areas to interact with colleagues and ensure a positive work environment is maintained
Establish an onboard career progression process which ensures fairness and transparency
Have an open door policy for all onboard colleagues to ensure effective communication that allows colleagues to raise any concerns or issues they face
Lead by example by ensuring all company polices and procedures are always adhered to
Provide a positive working environment by ensuring colleagues are treated fairly and equally
Any other duties as reasonably requested by Hotel Director and Head of Human Resources