hanseatic maritime health is looking for a junior claims officer (m/f/d)

Job Description
About Us

Hanseatic Maritime health provides medical management to the Cruise Industry and supports cruise ship passengers with their medical claims. We are committed to delivering exceptional service and support to passengers worldwide. Join our dynamic team and help us ensure our clients passengers have peace of mind during their travels.

Job Description

We are seeking a detail-oriented and customer-focused junior claims officer to join our team in Costanta/Romania. In this role, you will be responsible for overseeing and processing medical insurance claims efficiently and accurately. You will work closely with our on board medical team, travel insurance, and other stakeholders to ensure timely resolution of claims.

Key Responsibilities

Claims Management:
Handle the end-to-end process of medical insurance claims, including activating, documenting and resolution of claims.
Client Communication:
Provide clear and empathetic communication to passengers regarding their claims status and required documentation.
Collaboration:
Liaise with medical team, cruise line, and other stakeholders to gather necessary information and facilitate claim resolution.
Follow up:
Manage post -treatment queries from insurers and manage payment guarantees and ensure that all claims are processed in accordance with company policies and regulatory requirements.
Reporting: Maintain accurate records of claims status and prepare regular reports for management.


Requirements
Qualifications

Education:
High School Diploma or Equivalent; additional preference for a certificate or associate degree in medical office administration.
Bachelor's degree in Insurance, Finance, or a related field is a nice to have but not mandatory.

Experience: Minimum of 2 years of experience in administration, preferable with insurance claims management travel insurance.

Skills: Strong analytical skills, attention to detail, and excellent communication abilities. Fluency in English.

Technical Proficiency: Proficient in MS Office (Word, Excel, Outlook) including familiarity with electronic health record systems.

Attributes: Customer-focused, proactive, and able to work effectively in a fast-paced environment. Calm and used to working under pressure and to maintaining tight deadlines.


Benefits

Competitive salary
Opportunities for professional development and career advancement
Flexible working arrangements
Supportive and collaborative team environment
Possibility to work remote for colleagues from the Schulte Group

Please apply below
https://schultegroup.zohorecruit.eu/jobs/Careers/5801000016023828/Junior-Claims-Officer-m-f-d?source=CareerSite